Privacy Policy

At Odd Goose Table, we value thoughtful hospitality. That includes how we collect, use, and protect your information.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, reserve a seat, attend an event, contact us, or engage with our experiences.

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By using our website or making a reservation, you agree to this policy.

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1. Information We Collect

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We may collect the following information.

Information You Provide

• Name

• Email address

• Phone number

• Reservation details

• Guest information submitted with reservations

• Dietary preferences and allergy information

• Celebration details such as birthdays, anniversaries, and special requests

• Communication submitted through contact forms or email

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Information Collected Automatically

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When visiting our website, we may collect:

• Device information

• Browser type

• IP address

• Website usage information

• Cookies and analytics data

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2. How We Use Your Information

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We use your information to:

• Process and manage reservations

• Communicate event details and updates

• Accommodate dietary requirements where possible

• Deliver guest experience services

• Manage ticketing and payments

• Provide customer support

• Improve our website and experiences

• Send relevant event announcements and updates where permitted

• Coordinate collaborations, gifting, and event operations

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3. Reservations & Guest Information

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Reservations may require information for all guests attending.

By submitting guest information, you confirm that you have permission to provide those details.

Reservation information may be used to prepare seating, dietary accommodation, arrival planning, and guest experience logistics.

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4. Photography & Content Capture

Odd Goose Table experiences may include photography and content capture throughout the event.

Images and video may be used across:

• Website content

• Social media

• Event recaps

• Marketing materials

• Future promotional campaigns

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Guests who prefer not to appear in event content may notify the team on arrival and reasonable efforts will be made to accommodate this preference.

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5. Dietary Information

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Dietary and allergy information is collected only to support your experience.

Guests remain responsible for communicating allergies accurately and in advance.

While every reasonable effort will be made, we cannot guarantee completely allergen-free environments.

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6. Payments

Payments are processed through trusted third-party payment providers.

Odd Goose Table does not store full payment card information.

Please review the privacy policies of payment providers used during checkout.

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7. Sharing Information

We do not sell your personal information.

Information may be shared with trusted partners only where necessary to operate the experience, including:

• Reservation platforms

• Payment providers

• Hospitality and event teams

• Catering and venue partners

• Collaborators participating in an event experience

• Professional service providers

All partners are expected to handle information responsibly.

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8. Data Retention

We retain information only for as long as reasonably necessary to:

• Deliver reservations and experiences

• Meet operational requirements

• Comply with legal obligations

• Improve future events

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9. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance and understand visitor behaviour.

You may manage cookie preferences through your browser settings.

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10. Your Rights

Subject to applicable law, you may request to:

• Access your information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Request information about how your data is used

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Requests can be submitted using the contact details below.

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11. Third-Party Links

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Our website may include links to third-party websites.

We are not responsible for their privacy practices or content.

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12. Changes To This Policy

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We may update this Privacy Policy from time to time.

Updated versions will be published on this page with the revised date.

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13. Contact Us

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Questions about this Privacy Policy?

Email: info@oddgoose.co.za

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We will respond as soon as reasonably possible.